Internet won’t connect

[6776403]

Over the past few weeks the wifi/ internet drops out and won't reconnect.

there are no outages in the area.

how can this be fixed

[BasilDV]

Hi @6776403

Welcome to the Community!

We checked the account and learned that the service is online.

If the service drops out again, you may check here if your service is affected by an outage.

Let us know if you need further assistance or call our Tech team for real time support on 1300 997 271.

BasilDV

[6776403]

Internet won’t connect to wifi for the last two days… what could the issue be?

[BasilDV]

Hi @6776403

We checked the account and learned that this has been resolved.

Let us know if you need further assistance.

BasilDV

[6776403]

Ho

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@BasilDV wrote:

Hi @6776403

We checked the account and learned that this has been resolved.

Let us know if you need further assistance.

BasilDV

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Hi, internet dropped out and has not reconnected for 24 hrs. I have replaced the cable but this has not helped. Can this be escalated as it has been days with out any reliable service.

[BasilDV]

Hi @6776403

We checked the account and it shows that the service is working within specification.

Let us know if you need further assistance.

BasilDV