Get online support
It looks as though there may have been a recent update on my modem firmware.
My details include:
Product :HG659
Device: 00E0FC-J3N8W17828938865
Ver: VER.B
Software: V100R001C216B112
If this is the case, could you please coordinate the update
Peter
Hi @hassettp , please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and send a request for a firmware upgrade.
To send a PM, please refer to this link: How do I private message (PM) in the community