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I have a used huawei hg659 on a FTTB M Bundle since 2016 but the modem is becoming less reliable as it approaches end of life. Is there an option to replace it with a new model through TPG or buy my own from a 3rd party?
Welcome to the Community @fly_fire.
If you are under the NBN bundled with VoIP plan, then the VoIP service will not work using a 3rd party modem/router.
You have the option to purchase a new modem/router with us.
Shoot me a PM with your TPG username or customer ID number to check on what's available for you.