Modem Router

[jcwu43]

I'm on NBN FTTN 50 plan since 2018 & using Huawei Homegate Way Model HG659 provided by TPG for internet and VOIP phone. It is a bit old and playiing up. I like to replace it with something suitable for my Mac. How do I go about getting it replaced with TPG configurated unit, & prepared to pay for it.

Thanks

jcwu43

[Daisy_Dhen]

Welcome to community @jcwu43 

We'd love to help organise a contact to be made from our Account Specialists Team to provide details on how to get a replacement modem/router. Send us a Private Message with your account details (Username/Customer ID together with the address on file) also include your best contact number and preferred time.

Regards, 

Dhen_S

[jcwu43]

Thanks for the prompt reply and the offer. The issue had been settled with TPG over the phone.

[BasilDV]

Glad that this has been settled @jcwu43.

Have a good day!

BasilDV