TPG Community

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Modem Upgrade?

Level 1b

Hello I've been usuing my HG658 on my FTTN connection for a few years now and would like to upgrade it to a newer model. How can I go about this?

2 REPLIES 2
Moderator

Hi @MLAZIC

 

Welcome to the Community!

 

I can organize a call back from one of our Specialists so you can buy a new modem from us. Please send me a PM providing your best contact number and your preferred time.

 

How to PM? Check this link.

 

Regards,

Moderator

Hi @MLAZIC

 

We can see that you've already spoken to one of our Accounts team and that a modem has been processed for you. You will be notified of the shipping details via email or SMS.

 

If you need further assistance, please leave us a message.

 

Regards,