Modem Upgrade

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Level 1b

Hello,

 

I have the HG659 Modem currently and would like to explore my options with an upgrade?

 

Kind Regards

 

Shane

1 REPLY 1
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Moderator

Hi @Avaya2122

 

Are you looking for a firmware update or a modem upgrade? 

 

If it's for a firmware upgrade, kindly send your modem's serial number and software version via private message so we can check if it needs updating.

 

If you are looking into upgrading to a different modem, you may choose a modem of your choice so long as it is compatible to your FTTB service. Just a heads up, the home phone component of your bundle is encrypted and requires the use of our modem, to make and receive phone calls. 

 

 

 

Regards,

Ahra_G