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Modem clicking no network for 2 days now

Edwin23
Level 2
My modem has red light flashing and clicking sounds since Tues night.
NBN connection checked there’s no outage.
Modem switched off for 5mins and on multiple times without help.
Reset buttons pressed too no use.
Tried calling the helpdesk waited 1 hour no answer.
It’s getting ridiculous
Please get someone to contact me
1 REPLY 1
BasilDV
Moderator

Hi @Edwin23

 

We've responded to your initial post here.

The case has been escalated to our Engineers and updates will be provided within 24 to 48 hours via SMS or phone call.

 

BasilDV