Modem delivery

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Level 2
I am waiting for my modem delivery. Which was scheduled to deliver by startrack on 20/4/2020 . Now the online tracking says sent back to TPG . I haven’t received any card from them to pickup.
2 ACCEPTED SOLUTIONS

Accepted Solutions
Moderator

Hi there             


 Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you Smiley Happy

 

 

kind regards

View solution in original post

Moderator

Hi there jonyhans1984,

 

I have had a look at your service and your modem delivery status with Startrack and can see successful result that shows that it was delivered with a signature at 1:38PM Today 22/04.

 

Could you please advise me if this is accurate or not and if you now have your equipment? 

 

Kind thanks 

View solution in original post

3 REPLIES 3
Moderator

Hi there             


 Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you Smiley Happy

 

 

kind regards

View solution in original post

Moderator

Hi there jonyhans1984,

 

I have had a look at your service and your modem delivery status with Startrack and can see successful result that shows that it was delivered with a signature at 1:38PM Today 22/04.

 

Could you please advise me if this is accurate or not and if you now have your equipment? 

 

Kind thanks 

View solution in original post

Level 2
Yes I didn’t get any delivery from startrack