Modem issues

[johngracie75]

Can I use Telstra modem ?

[david64]

Hi @johngracie75 . You can try to configure it. 

Do factory reset.

Settings: PPPoE, username + @tpg.com.au and password.

Depending on type of NBN connection and plan, you may need to set VLAN ID=2.

Generally, there are no instructions for Telstra specials. 

What model is it?

[johngracie75]

Hi I’ve done factory reset,
Modem model is Telstra smart modem