Modem not working

kellyfamily4
Level 2
The modem is not working. It has no lights. I have tried another power point. No luck.
1 REPLY 1
BasilDV
Moderator

Hi @kellyfamily4

 

Are you still using the said modem/router? We checked the account and it shows that a device is currently online.

Were you able to make the modem/router work?

 

BasilDV