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Modem router setup

Bhujelpawan9
Level 2
Modem router model vr1600r - the green light on dsl does not flashes. Any idea with the setup..please?
1 REPLY 1
BasilDV
Moderator

Hi @Bhujelpawan9,

 

Welcome to TPG Community!

 

We were able to locate your account using your community details and learned that the case was escalated to our Service delivery team as there's a possible issue with the installation.

 

You'll be contacted by a dedicated case manager once an update is available.

 

Kind regards,

BasilDV