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Modem sent to wrong address!

hazego04
Level 2
Hello! The internet modem was sent to my new address. Unfortunately, my
move in date is still on Dec 23rd. I received an email and text that the item has been delivered but not I didn't received it in my current address. I have 3 simcards to expect as well and worried that it will be lost and sent thru the new address, which I don't have access yet!
1 REPLY 1
BasilDV
Moderator

Hi @hazego04

 

We'd like to have a better understanding of the situation and see what we can do to correct it.

 

Kindly shoot me a PM with your account details.

 

BasilDV