Get online support
My NBN connection has been on red light flashing since the thunder lighting last night, and I have no internet connection since then, I have checked NBN network show my sub. has no outage. and I can't reach any person on phone, it's forever onhold.
If there are no known outages in your area, you can proceed with the troubleshooting steps indicated on this link:
If the issue persists, let us have your Customer ID or username via private message so we can confirm the details and also check the status of your service.