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My modem router has died

coolblizz
Level 2

Hi, I am using a TP-LINK Model: VX220-G2v modem router. Last night there was a loud thunder and it has suddenly stop working. I hold the modem and it was hot to the touch. No lights flashing on the modem even when switched on. When the modem has cooled down, I powered it up again and it got warmed up, still without the lights. Need your help please!

1 REPLY 1
Ahra_G
Moderator

Hi @coolblizz,

 

Let's have a modem arranged for you. Please send me a private message and we'll pull up your account. 

 

-Ahra_G