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My samsung galaxy A3 not receiving emails.

PF70
Level 2

My Samsung galaxy A3 mobile has unaccountably stopped receiving emails. What has caused this?

1 REPLY 1
BasilDV
Moderator

Hi @PF70

 

Welcome to the Community!

 

We don't have any reported issues within our Mail servers.

Please provide us more details of your issues for us to analyze and provide resolution.

 

Are you able to send out emails using your device? What mail application are you using?

Are you using your TPG email address or third party? If it's a TPG email, could you receive emails when you open it via Post Office?

 

BasilDV