Hi,
I have had a power failure with my NBN Box. The Router seems to be OK, but cannot connect to internet as NBN Box has no life at all. I have used different power points in house so know it's the box itself.
Can you please contact me asap.
- I have tried "online chat" without a reply at all.
- I have tried the new App, with no reply at all.
- I have tried phoning support and sat on hold for ever 3 times, only to be dropped off the call and no call back or follow up.
The support seems very poor. I have been a customer for years and willing to cancel if I can't even get support when required.
Cheers
