NBN HFC box no power

ooom
Level 3

HI,

after a storm the NBN HFC box no longer lights up, the rest of the house is ok. the modem only shows 3 lights. 

Can i get a replacement box rather urgent please as this is interupting WFH. 

1 REPLY 1
Aubrey
Moderator

Hi @ooom, please send us a private message with your TPG username or customer ID so we can look into your account and check on how we can get a replacement for your box.

 

Regards,

Aubrey