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HI,
after a storm the NBN HFC box no longer lights up, the rest of the house is ok. the modem only shows 3 lights.
Can i get a replacement box rather urgent please as this is interupting WFH.
Hi @ooom, please send us a private message with your TPG username or customer ID so we can look into your account and check on how we can get a replacement for your box.
Regards,
Aubrey