NBN box missing

Bosporus777
Level 2
I Just move to new resident house. I spoted that I have no LAN socket to connect to modem. I suspected that may be ex tanent took NBN box with them, what I have left is in the picture.

I ask for technician to visit at the first time I contact TPG, but has no update yet.

Is it possible to buy a new one? Or can I make an order from TPG some where?
1 REPLY 1
Angeli
Moderator

Hi @Bosporus777

 

Welcome to TPG Community! 

 

I'll check your installation issue with the relevant team and you'll be informed if there's a required action from your end. Kindly send your TPG customer ID or username via private message.


How do I private message (PM) in the community
 

Regards, 

Angeli