Hi @hongnganvu82,
Welcome to TPG Community!
We were able to locate your account using your community details and have seen that the internet is already working. The modem is also receiving a good sync speed from the NBN FTTN network and we can see the potential in receiving a much higher speed with our NBN50 plan if you decided to upgrade.
Should you require further assistance, please let us know.
Kind regards,
BasilDV
