NBN red link light and clicking noise

[kathleenm10]

Have tried disconnecting power for 5min. Single phone point in home, tried plugging phone direct to wall point with no success.

[BasilDV]

Welcome to the Community @kathleenm10.

We advise customers to check if their service is affected by an outage before performing any troubleshooting.

Check it here:

• How to Check for NBN Network Outage

If your service is not affected by an outage, please send me a PM with your TPG username or customer ID number to assist you accordingly.

BasilDV