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NBN red link light and clicking noise

kathleenm10
Level 2
 
2 REPLIES 2
kathleenm10
Level 2
Have tried disconnecting power for 5min. Single phone point in home, tried plugging phone direct to wall point with no success.
BasilDV
Moderator

Welcome to the Community @kathleenm10.

 

We advise customers to check if their service is affected by an outage before performing any troubleshooting.

Check it here:

If your service is not affected by an outage, please send me a PM with your TPG username or customer ID number to assist you accordingly.

 

BasilDV