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Nbn 50 only 1 Mbps download

Level 2
Hi, just got my internet back online after a few days dead nbn tech reconnect the cable and start working again. But speed only been getting 1 Mbps . Please help TPG app is useless tried to submit a message keeps saying no username there is no username field on the app.

Hi, remote tests no longer indicate any fault in the network so let's check as to why you're only getting 1Mbps on your nbn50 plan. We're you testing wired or wifi? Here's an article that can be of great help: Slow Speed Issue


You can also send us a private message with your preferred contact time and we will have our tech team to call you.