Need a power cord

[mjandtasha123]

Morning, My NBN services have been activated and I'm trying to connect my modem but I have no power cord. How can I get one?

[peter_k]

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so i can check the status here.

Regards

Peter

[peter_k]

Hi

Can I ask what happened to the Power cord?

Regards,

Peter

[mjandtasha123]

There wasn't one on the box and the instructions said to use the one from my PC, but that's a different cord than the one I need

[mjandtasha123]

I'm embarrassed to say I don't know how to direct message...

[peter_k · Accepted solution]

Hi

Sorry about that! I have organised that you will be shipped another one.

Regards,

Peter

[mjandtasha123]

Thanks peter_k!!