Need a power cord

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mjandtasha123
Level 2
Morning, My NBN services have been activated and I'm trying to connect my modem but I have no power cord. How can I get one?
1 ACCEPTED SOLUTION

Accepted Solutions
peter_k
Moderator

Hi

 

Sorry about that! I have organised that you will be shipped another one.

 

Regards,

Peter

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6 REPLIES 6
peter_k
Moderator

Welcome to TPG Community,


Could you PM (Private message) me your customer ID, username, service address or mobile number so i can check the status here.

 

Regards

Peter

peter_k
Moderator

Hi

 

Can I ask what happened to the Power cord?

 

Regards,

Peter

mjandtasha123
Level 2
There wasn't one on the box and the instructions said to use the one from my PC, but that's a different cord than the one I need Smiley Sad
mjandtasha123
Level 2
I'm embarrassed to say I don't know how to direct message...
peter_k
Moderator

Hi

 

Sorry about that! I have organised that you will be shipped another one.

 

Regards,

Peter

View solution in original post

mjandtasha123
Level 2
Thanks peter_k!!