New Router needed please

[k1riak0z]

Hello,

I'm having problems with my router. I've had it for some time. My internet is continually slow and/or disconnected and router requires a restart for it to work.

Thanks

[Ahra_G]

Hi @k1riak0z, 

We've created some articles that will help you troubleshoot the Slow speed issue.

If you are using a WIFI connection, then you may check these links to improve your home network.

• Easy Steps to Improve Wi-Fi Connection In Your Home
• Wireless Channel on your modem - what is it and why should I change it?

If you need further assistance, please PM us your TPG customer ID, username and complete address.

To send a PM, please refer to this link: How do I private message (PM) in the community

Regards,

Ahra_G