New home wireless broadband

[Paul69]

I took up the TPG offer to change from the NBN to wireless broadband.

I have moved the vx420 all over the house and signal strength is the same,0 to 50%,no 4g light to red or yellow.

Today Saturday it is dropping out.

This is my 6th day of the trial.

Please help or how do I switch back to NBN.

Thankyou.

Paul.

[Ahra_G]

Hi @Paul69, 

We're sorry to learn that you are experiencing issues win setting up the Home Wireless Broadband. 

You may check out this article for reference:

How to Set Up Your Home Wireless Broadband modem

If the issue persists, let us have your Customer ID or username via private message in order for us to have you assisted by our Technical Team. 

To send a PM, please refer to this link: How do I private message (PM) in the community

Regards,

Ahra_G