TPG Community

Get online support

New modem not connecting to the internet

bellarosie09
Level 2
Hello
I got my modem yesterday. I've plugged it into the wall socket and turned it on. However the DSL light nor the internet light isn't on after getting the messages of both that my internet is processed and it's active!
I chatted to someone yesterday and said there's something wrong between the server and something else.
What do i do?
Is there someone I can talk to?
Thank you
1 REPLY 1
RajenS
Moderator

Hi @bellarosie09 

     

    

Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so I can look at your service.

kind regards