New modem required

[jvalles82]

I've been with TPG for some time now and the modem supplied is 5+ years old and is reviewing constant factory resets to work correctly, is TPG able to send out a new modem for free considering how long I have been a customer?

[Aubrey]

Hi @jvalles82, shoot us PM with your accounts details and let's check your options for the modem replacement.

Thanks,

Aubrey