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I have a VX220-G2v v2.0 modem and I am having almost daily dropouts; which reconnect on their own after 1-3 minutes usually. I am hoping that a available firmware upgrade might resolve this issue?
The current firmware is; 2.0.0 0.9 v603c.0 Build 220517 Rel.49186n
Hardware VX220-G2v v2.0 00000000
Can you please check if a firmware upgrade is available and arrange for installation?
We can confirm that your modem already has the latest firmware for the VX220-G2v.
Send in your TPG account details via PM so we can assist and check the issue you're experiencing.