VX220-G2v Firmware upgrade request

[Hello2022]

Hi,

I have a VX220-G2v v2.0 modem and I am having almost daily dropouts; which reconnect on their own after 1-3 minutes usually. I am hoping that a available firmware upgrade might resolve this issue?

The current firmware is; 2.0.0 0.9 v603c.0 Build 220517 Rel.49186n

Hardware VX220-G2v v2.0 00000000

Can you please check if a firmware upgrade is available and arrange for installation?

Thanks

[Ahra_G]

Hi @Hello2022, 

We can confirm that your modem already has the latest firmware for the VX220-G2v. 

Send in your TPG account details via PM so we can assist and check the issue you're experiencing. 

Thanks! 

Ahra_G