New modem required?

xingjosh
Level 2
Have just upgraded from FTTN to FTTP, should I have upgraded modem? I haven’t noticed the speed to be quicker and it seems no different
1 REPLY 1
Ahra_G
Moderator

Hi @xingjosh,

 

If your current modem works, modem upgrade is not really necessary. Did you upgrade your speed plan as well? Send us a private message and we'll pull up your account. 

 

-Ahra_G