New modem

[thornandmags]

I think I need a new modem: getting slower and it is 4 years old: how do I go about getting a new one??

[Aubrey]

Hi @thornandmags, 

Let's take a look at your connection first, make sure there's no line fault impacting your speed. If it's deemed to be a modem problem, we can check your options in getting a replacement.

Please send us a private message to confirm your address and we can go from there.

Thanks!