New router request

[5748547]

Hi
Is it possible to get a new modem. As my current one had been use for 5 years already. There is no big issue but connection seem to drop.
Thank you

[Ahra_G]

Hi @5748547, 

It is best to have your connection checked first to ensure that there are no underlying connection issues before replacing your modem. 

A call back has been organised tomorrow, 12 September 2021 between 1-5PM AEST from a member of our Technical Team.

Feel free to reach out to us should you require further assistance. 

Regards,

Ahra_G