No internet at all the whole day

[yongchen1112]

I'm working from home today and after around 11.30am, suddenly the internet connection was dropped. Called help desk a few times and still hasn't been fixed. So I have to use my mobile data the whole day. Just wondering why it took such a long time to get the connection recovered.

[Daisy_Dhen]

Welcome to TPG Community @yongchen1112 . 

Let us have your account details via PM so we can check the status of your connection and see what can be done to get you back online asap. 

How do I private message (PM) in the community
https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093

Regards, 

Daisy_Dhen