TPG Community

Get online support

No internet connection

philipallen
Level 2
Just had a power outage for 1 min.
Modem came back on, DSL keeps flashing. Checked nbn for outages at my address , no outage. Turned modem off for 1minute turned back on after 30mins DSL light still flashing!
Why?
Help?
1 REPLY 1
BasilDV
Moderator

Hi @philipallen

 

Welcome to the Community!

 

If the service is not affected by an outage and it's still not working, there might be a fault within the NBN line.

 

Please send me a PM with your TPG username or customer ID number to assist you accordingly.

 

BasilDV