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No phone connection points

bigbird69
Level 2
We have just signed up with TPG and are expecting delivery of our modem tomorrow. I have viewed the set up video and seen that the modem needs to be connected to a phone line. Our house does not have any phone ports. How do we connect our modem?
1 REPLY 1
Ahra_G
Moderator

Hi @bigbird69

 

We will need to raise this concern to our Provisioning Team for further assistance. 

 

Please send your Customer ID or username via private message. 

 

To send a PM, please refer to this link: How do I private message (PM) in the community

 

 

Regards,

Ahra_G