No phone service

leighmurrie
Level 2

I just set up a phone service with TPG yesterday. The mobile data and text work, but I can't make phone calls! please help. I can't find anywhere on the TPG site to communicate with them via email, and I can't use my phone!

1 REPLY 1
Ahra_G
Moderator

Hi @leighmurrie,

 

If this is a ported number, outgoing calls will not work unless porting is completed. 

 

If this isn't the case, send us a private message and we'll bring up your account. 

 

-Ahra_G