No wifi connection

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Level 1

Is there something going on with the line ?
I have no connection for 3 days now and this just happened a week ago lasting for almost 2 weeks.
I start my online classes tomorrow and I need internet badly.

 

 

 

 

 

 

1 REPLY 1
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Moderator

Hi @yopunupu 

 

Welcome to the Community!

For customers experiencing any issues with their ADSL/NBN service, we recommend the best thing to do first is check if there's an outage on the ADSL/NBN network.

 

We have created this article that can guide you on How to Check for NBN Network Outage and you may check our TPG Service status page.

 

If there are no known outages in your area, customers can proceed with the troubleshooting steps indicated on this link: https://www.tpg.com.au/support

 

Feel free to search Community for help with your issue, or send me a PM with your TPG username or customer ID number to assist you accordingly.

 

BasilDV