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Non TPG router reset

pavelgolobokov
Level 2
Hi, I forgot admin password of my router (ASUS RT-AC68U). If I reset it will it also reset my TPG NBN connection so I will have to get it reinstated by technical support?
Thank you
1 REPLY 1
Ahra_G
Moderator

Hi @pavelgolobokov

Once you've performed a reset on your equipment, it will go back to its default settings; normally the default info is indicated on the sticker on the equipment. 

 

Our modem/routers are pre-configured with your TPG username and password however, in the event that it did not connect automatically, you can always manually configure it.

 

This link will provide you with the step by step guide how: New Connection Setup Help

 

Let us know if we can assist further. 

 

 

Thanks! 

Ahra_G