Get online support
Hi @darrenmason
Welcome TPG Community!
I've seen that your account is a NBN - FTTP and for this kind of connection, you need to use a Router to broadcast the connection to your devices.
You may refer to this link for the General Set Up of NBN -FTTP connection.
https://community.tpg.com.au/t5/Featured-Articles/NBN-FTTP-Setup-General-Setup/ba-p/39
Please let us know if we can be of further assistance.