Phone line to house broke

[mellyjelly]

In a storm on Sunday, the lineto our house broke and we have had no connection since.  I have tried the online chat every hour since sunday monring and its always busy.  Can anyone please give me some advice-I am trying to operate a home business and its so bloody frustrating!

[david64]

I presume your phone line is in an exposed location.

Are you on ADSL or NBN?

If ADSL, do you have a landline phone service? If so, and there is no dial tone, you might be able to report it to Telstra 132203.

[KarlB]

Hi @mellyjelly,

Welcome to TPG Community,

Can you please private message to me your customer ID, username or mobile number so I can investigate.

If you can also attach photos of the broken line that would be a great help.

Regards,

Karl