Replacement Modem

[oungvu]

Good evening,

Our area was affected by one of the many storms that have been happening this week and ended up having our modem fried, being shorted with a terrible burnt smell (TP Link AX1500 VX220-G2V). Haven't been able to get ahold of the TPG phone support and decided to come here to ask for a replacement modem, seeing as we need both the DSL and phone line in our modem which has been hard to find.

Thanks

[Ahra_G]

Hi @oungvu,

Please send us a private message with your Customer ID or username and we'll arrange a modem for you. 

-Ahra_G

[Ahra_G]

Thanks for that. We'll arrange a call today from a member of our Accounts Team to assist with the modem order.