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Please advise how to order a new / different modem to replace the below
HUAWEI Home Gateway HG659 = Crappiest modem ever
Why not have an option under acount to upgrade modem ?
Hi @Delkore , please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and check if your modem is still under warranty and provide other option if it's not.
To send a PM, please refer to this link: How do I private message (PM) in the community
