Replacement Modem?

Level 2

Hello. I currently I have a TP Link Archer VR1600v modem router, supplied by TPG.

About 3 days ago the lan ports on the modem stopped lighting up and working, I have spoken to two different people on here about fixing it and they have said that it is most likely the modem and I should look into getting a replacement. 

Was just wondering how I start looking into getting a new one?

Level 3

Hi wheatly412,

                        TPG supplied modems come with a 12 month warranty. If you have had your modem less than 12 months try going to online chat... and press the customer service button. You should be able to start the proccess of getting a replacement modem from customer support.

Smiley Happy