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Replacement arris 8200 modem

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Level 1a
How can I replace my arris cm8200 cable modem as its not working
Thanks
1 ACCEPTED SOLUTION

Accepted Solutions
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Moderator

Hi @anajeeba56

 

Welcome to Community! 

 

The account I've located showed that the issue is now raised to our Engineering team and that an appointment has been booked on Tuesday, 18 February 2020, between 8AM - 12PM. Please ensure that your or someone of legal age is present during the visit. 

 

I have also noted and informed our Engineering team about the status of your ARRIS modem. 

 

Should you have further queries, please don't hesitate to let us know. 

 

 

Regards,

Ahra_G

View solution in original post

2 REPLIES 2
Highlighted
Moderator

Hi @anajeeba56

 

Welcome to Community! 

 

The account I've located showed that the issue is now raised to our Engineering team and that an appointment has been booked on Tuesday, 18 February 2020, between 8AM - 12PM. Please ensure that your or someone of legal age is present during the visit. 

 

I have also noted and informed our Engineering team about the status of your ARRIS modem. 

 

Should you have further queries, please don't hesitate to let us know. 

 

 

Regards,

Ahra_G

View solution in original post

Highlighted
Level 1a
Thanks I have been contacted👍👍