Replacement faulty brand new 4g modem

[ihphernandez]

Recently got my modem tp link mr600. Booted up but suddently turned off. Already called support and said will arrange for a new one but havent got an email or any confirmation from tpg. How long does it take for the replacement to arrive?

[BasilDV]

Hi @ihphernandez

We'd like to look into the account and check the status of the modem delivery.

Kindly send us a PM with your account details.

BasilDV