TPG Community

Get online support

Replacement modem from Hauwei to TP link

Dwgrainger
Level 2
I'm having wifi stability issues with the Hauwei modem, will tpg replace it with the TP link option for problems like this?
1 REPLY 1
orbistat
Level 8

Hi @Dwgrainger have you tried to find the cause of the issue with your network?

This guide may help

https://community.tpg.com.au/t5/Featured-Articles/Easy-Steps-to-Improve-Wi-Fi-Connection-In-Your-Hom...

 

The supplied Huawei HG659 or TP-LInk VR1600v have virtually identical Wi-Fi specifications and tested real world performance, It's unlikely that changing will solve an underlying issue.