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Replacement modem needed

Natashal6
Level 2
Hi, I have a TP-link archer v1600 modem supplied by TPG about 5 years ago and I have to reset every couple days due to drop outs and faulty connections. The broadband network seems fine it’s the modem. Can I get a replacement one sent?
1 REPLY 1
Aubrey
Moderator

Welcome to TPG Community, @Natashal6!

 

Please send us a private message with your details so we can check your options in getting a modem replacement.

 

Thanks,

Aubrey