Replacement modem

Sbaker
Level 2
Hi. I have a TP Link Archer VR1600v modem router, supplied by TPG some years ago, connected to my NBN FTTN service. The modem is pretty old now I continually suffer internet dropouts. To rectify, I typically have to reboot the modem which fixes the issue for a period of time. Am I able to get a replacement modem, that is more up to date?
Thanks
Sam
2 REPLIES 2
alanguide
Level 7

As you are on FTTN, copper and joints are used for part of the connection. Those typically dodgy joints may be the reason for your dropouts.

BasilDV
Moderator

Hi @Sbaker 

 

The information shared by @alanguide has some points, but we'd also like to check on what we can arrange for you.

 

Just send us a private message with your account details.

 

BasilDV