After 10 days with no phone service I have finally received a replacement TP Link modem. Although the Phone 1 and Phone 2 leds do not illuminate, the phone works. At last! So all my time and inconvenience has been caused by faulty product supplied by TPG. BUT to add insult to injury, now TPG have the audacity to put a note in with the new modem demanding the old faulty modem be sent back to Sydney within 14 days advising to use registered post (obviously at my expence) or they will charge $99.95. I AM GOB SMACKED!!
