Get online support
Can I request that the firmware in my modem be updated? It is very out of date.
Current version is V100R001C216B011
Thanks.
Hi @jezza999,
Welcome to TPG Community!
We have located the account using your community details.
We have already requested a firmware upgrade and we'll provide an update as soon as it becomes available.
Thank you.
Hi @jezza999,
Welcome to TPG Community!
We have located the account using your community details.
We have already requested a firmware upgrade and we'll provide an update as soon as it becomes available.
Thank you.
Hi @jezza999,
Good news!
The firmware of your modem is now updated.
Should you require further assistance, please let us know.
Kind regards,
BasilDV